Refund & Cancellation Policy
Last updated: October 30, 2026
Welcome to AI Skills Made Simple, operated by AI SKILLS MADE SIMPLE SERVICES.
We are committed to providing clear and transparent purchasing terms for our downloadable digital products. Please read this Refund & Cancellation Policy carefully before making a purchase through our website, https://aiskillsmadesimple.com.
1. Digital Products
AI Skills Made Simple offers downloadable digital educational materials, including AI productivity guides, toolkits, workflow systems, templates, and related resources.
Our products are delivered electronically, generally through a download link provided after successful payment.
2. No-Refund Policy
All sales of downloadable digital products are generally final and non-refundable once the digital content has been delivered or made available for download.
Because digital products can be accessed, saved, and reproduced after delivery, we do not ordinarily offer refunds for:
- Changes of mind after purchase.
- Accidental purchases where the product was delivered as described.
- Failure to use or complete the purchased materials.
- Personal dissatisfaction where the product matches its advertised description.
Customers are encouraged to review product descriptions and purchase details carefully before completing payment.
This policy does not exclude refunds or other remedies required by applicable consumer protection laws.
3. Duplicate or Incorrect Charges
If you believe you have been charged more than once for the same purchase, or that an incorrect amount was charged, please contact us.
We will investigate the transaction and arrange an appropriate correction or refund where an error is confirmed.
4. Download or Delivery Problems
If you have completed payment but cannot access your purchased digital product, please contact our support team.
We will make reasonable efforts to resolve the issue, including providing a replacement download link or assisting with access.
If we cannot deliver the purchased product, we will provide an appropriate remedy, including a refund where required.
5. Cancellations
Our digital products are sold as one-time purchases rather than recurring subscriptions.
Once a purchase has been completed and the digital product delivered or made available, it generally cannot be cancelled for a refund, except where required by applicable law.
6. How to Request Assistance
For payment errors, duplicate charges, download problems, or refund-related enquiries, contact:
Business Name: AI SKILLS MADE SIMPLE SERVICES
Business Email: contact@aiskillsmadesimple.com
Website: https://aiskillsmadesimple.com
Please include your order number or transaction reference, purchase date, email address used at checkout, and a description of the issue.
We aim to acknowledge customer enquiries within two business days.
7. Payment Processing and Approved Refunds
Payments may be processed through authorized third-party payment providers, including PayPal and Flutterwave.
Where a refund is approved, it will ordinarily be processed through the original payment method, subject to the payment provider’s procedures and processing times.
8. Consumer Rights
Nothing in this policy limits or excludes any refund, cancellation, or other consumer right that cannot lawfully be excluded under applicable legislation.
Where mandatory consumer protection rules apply, those rules take precedence over this policy.
9. Policy Updates
AI Skills Made Simple reserves the right to update this policy when necessary. Changes will be published on this page with a revised effective date.
The policy applicable to a purchase will be determined by the terms and mandatory legal requirements in effect at the time of that purchase.